Hatley Court Haven
Our Care

Compassionate, Personalised Care at Hatley Court Haven

Supporting residents with dignity, comfort, and 24-hour care in a warm, safe, and homely environment designed around their individual needs.

Care home environment
Our Care Services

Tailored Care for Every Stage of Life

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Who it's for

Individuals living with dementia or memory-related conditions who require ongoing support, reassurance, and a safe environment to maintain their wellbeing.

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How we support

We provide structured routines, familiar surroundings, and compassionate care delivered by trained staff. Daily life is supported through gentle guidance, meaningful activities, and consistent reassurance.

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Outcome

Residents feel safe, supported, and valued in a place that feels like home, while families have peace of mind knowing their loved ones are in caring hands.

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Specialist Residential Dementia Care

We provide specialist dementia care in a calm, structured environment designed to reduce anxiety and support memory. Our team delivers consistent, compassionate support tailored to each resident.

Personalised careResidential settingSpecialist support
Specialist Residential Dementia Care

Residential Care

A warm, homely setting for those needing daily support. Residents enjoy companionship, nourishing meals, and meaningful activities while maintaining dignity and independence.

Personalised careResidential settingSpecialist support
Residential Care

24-Hour Support Care

Our team is available around the clock, offering reassurance and assistance whenever needed — ensuring comfort, safety, and peace of mind for residents and families.

Personalised careResidential settingSpecialist support
24-Hour Support Care
Our Approach

Transparent, Personalised Care for Every Resident

We follow a person-centred approach, using advanced care systems that allow families to stay connected and access real-time updates about their loved one’s care, ensuring reassurance and complete transparency.

Care environment

Person-Centred Care

Families can access care records and stay updated in real time, creating transparency and stronger connections.

Safe & Supportive Environment

A calm, secure, and welcoming space designed to help residents feel comfortable and at ease every day.

Experienced & Compassionate Team

Our team delivers consistent, high-quality care with empathy, respect, and professionalism.

Family Connection & Reassurance

We keep families involved and informed, offering peace of mind through continuous communication and care updates.

Safe and supportive care environment
Our Environment

Safe & Supportive Environment

A calm, secure, and welcoming space designed to help residents feel comfortable, relaxed, and truly at home — every single day.

Family Connection & Reassurance

Staying Close,
Even From Afar with Famileo

Our new system, Famileo, helps families stay closely connected with their loved ones through safe, private, and consistent communication.

Families can easily send messages, photos, and updates through the Famileo app or website, which are transformed into a personalised family gazette for residents to enjoy.

The platform also allows our team to share photos, videos, newsletters, and important updates with families, helping to support residents’ wellbeing, happiness, and family connection.

Shared Family Moments

Families can send photos, updates, and special memories anytime.

Personal Gazette

Messages are transformed into a printed-style family newspaper residents can enjoy.

Meaningful Communication

Helping residents stay emotionally connected with loved ones.

Connected Families

Moments Shared With Love

Our Team

Experienced & Compassionate Team

As a dedicated care team, we work hard to ensure every resident is treated with dignity while maintaining their privacy and independence. Our focus is always on creating a respectful and supportive environment where residents feel valued and comfortable.

Care team
Care team interaction

Professional, Attentive & Engaging Care

We maintain appropriate staffing levels with trained carers to meet changing needs, ensuring consistent, high-quality support. Beyond care, our team actively engages with residents — from one-to-one interactions to shared moments like music, activities, and social experiences that bring joy to everyday life.

Hatley Court Haven

Hatley Court Haven Welcomes You

Discover a warm, welcoming community where comfort, care, and connection come together to make every day feel like home.

Compassionate Care

Community & Connection

A Place to Call Home

Wellness & Comfort